The main driver for most businesses today is data. Understanding your customers’ needs, habits and behaviour is something that every company aspires to. TruRating first came to life in 2013, when founder Georgina Nelson began to notice how influential online review sites were becoming and the defining impact they were having on businesses. We spoke to her about her business model and how she feels her solution can change the way companies engage with their customers.
Kate Ancketill is CEO of GDR Creative Intelligence, a globally recognised consultancy focused on innovation and emerging trends in retail, leisure and hospitality. A world-renowned, inspirational speaker on retail futures, Kate was the winner of the Jennifer d’Abo Memorial Scholarship for female entrepreneurs in 2007 and was selected as one of the UK’s top 100 business people to watch in the Courvoisier Future 500 in 2009.
Hampton Care is a privately-run nursing home situated in the leafy London suburb of Hampton. We spoke to Laura Dowd, General Manager of the home, to gain a better understanding of what residential care for the elderly looks like in the 21st Century and how it might change in the future.